British Telecom

Order Management Journey

‘British Telecom’ also known as BT has a customer faced website which allows customers to order various products that BT Business provides. We support application for BT also provides services which covers their integral part and handle business customers for greater UK & Ireland.

Client Brief

BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and across the world, where they provide fixed-line services, broadband, mobile and TV products and services as well as networked IT services. In UK, they are the leading communications services provider, selling products and services to consumers, small and medium sized enterprises and the public sector. Also, sell wholesale products and services to communications providers in the UK and around the world.

Our Solution

We developed customer facing website for BT, More than 50 Million pounds worth order are placed through the application each year and we process the whole order journey. We used Adobe Experience Manager (AEM), a comprehensive content management tool for the large enterprise sector. Also we help BT Business with infrastructure support and dev support.

Journey with BT

Our team started working for BT from 2008 and has been doing great until today. With a very high performing service record for years, BT team in UWebTeam is already into BT’s good book. Still, the team is supporting BT to grow their business even bigger & better with time.

  • Website and portal
  • Pay a bill
  • Access email
  • Track an order
  • Most popular products
  • Features of the month
  • Case study
  • Events for businesses and others
  • Products
  • Solutions
  • My account
  • Small business solutions
  • Corporate solutions
  • Business forums
  • Find local sales people
  • Contact sales and support
Technology Used
  • CMS: Adobe Experience Manager
  • Front End: AngularJS
  • Back End: Java